Long-term O&M partnerships with SLA-backed performance guarantees
Water infrastructure owners face operational challenges including staffing constraints, performance variability, regulatory compliance risks, and unpredictable maintenance costs.
WEST Water provides comprehensive O&M services with SLA-backed guarantees, proactive maintenance programs, and remote monitoring—ensuring sustained performance, regulatory compliance, and cost certainty throughout facility lifecycle.
Guaranteed performance eliminates operational risks
Cost certainty through fixed monthly fees
Access to specialized technical expertise
Regulatory compliance assurance
Predictable budgeting and planning
Asset preservation through proactive maintenance
Parameter
System Availability
Target
≥98% uptime
Measurement
Monthly calculation excluding planned maintenance
Parameter
Effluent Quality
Target
100% regulatory compliance
Measurement
All parameters within permitted limits
Parameter
Energy Efficiency
Target
Within design range ±10%
Measurement
kWh per m³ treated
Parameter
Response Time
Target
Emergency: 2 hours, Routine: 24 hours
Measurement
Time to on-site response
Complete operations and maintenance with performance guarantees
Preventive and corrective maintenance with owner-operated facility
Remote monitoring, advisory, and emergency support services
Explore O&M solutions tailored to your facility requirements